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About Carecoins

Carecoins was created with a single mission in mind: to make therapy accessible and affordable for all.

A message from our founder, Tim

"When I founded Carecoins, my goal was to make a meaningful impact on mental health and wellbeing.

"I have always been passionate about the power of compassion and support in transforming lives. Carecoins is designed to be more than just a tool; it’s a platform that integrates therapeutic support with innovative technology.

"By providing accessible mental health resources and fostering a supportive community, we aim to help individuals navigate their challenges and find resilience. Through Carecoins, I hope to inspire a movement towards greater mental health awareness and create a ripple effect of positive change."

Tim Ladd, Founder & MD of Carecoins

A message from our founder, Tim
Who we are
We’re a small but passionate team of people who understand the impact mental health can have on individuals, families and communities, because of our own personal mental health journeys.
What we do
We aim to bring support for mental health into the mainstream, to make it accessible when and where you need it, without waiting lists and removing as many barriers as possible.
Why we do it
We believe nobody should struggle with their mental health alone. Mental health should be as normal as physical health, and diverse and unique support should be available to all.

Our pledge to making a real difference

In a market where many providers claim to care for millions, we believe true mental health support requires personal attention at every step. That’s why our pledge is to limit the number of Carecoins in circulation for therapy usage, ensuring we can serve up to 15,000 individuals at any time - never millions.

While technology aids in administration and communication, you will always be speaking to a qualified human therapist, whether it's through assessments, messages, or therapy sessions.

We are committed to offering genuine, human-to-human care, never relying on AI for therapy.

Our pledge to making a real difference

What's important to us

Our goals
Our core values
Our promises to you

Proud to be making a genuine impact

We’re proud of what we’ve achieved because it reflects our deep commitment to making a real difference in the world. We care about the wellbeing of every individual who uses our service, and we believe that everyone deserves access to the mental health support they need.

Every person is a priority for us, and our mission is to provide meaningful, compassionate help that empowers people to thrive. We’re not just a company - we’re here to do good and create a positive impact, one Carecoin at a time.

Proud to be making a genuine impact
  • Carecoins are a certified member of Social Enterprise UK (SEUK), further proving our dedication to making an impact
  • Carecoins are an accredited Living Wage Employer, further recognising our commitment to ensuring fairness for our team
  • All of Carecoins therapists are BACP qualified, meaning that our users only ever get access to top-tier mental health support

Giving back to the community and those less fortunate

At Carecoins, our mission has always been to make mental health support accessible to everyone. Recognising that many individuals face financial barriers to obtaining the help they need, we are dedicated to extending our services to local charities and individuals who might otherwise be unable to access the support available.

Giving back to the community and those less fortunate

Only ever human-to-human

Got a question or want to find out more?

Carecoins was created with the vision of making a meaningful impact on the world. We believe that by offering personalised mental health support, we can empower people to lead healthier, more fulfilling lives.

If you have questions, our team are on-hand to help; just get in touch.

Got a question or want to find out more?

Become a happier and healthier you

Join Carecoins and take the first step towards improved wellbeing today. Get matched with a therapist who best suits your needs and book your first session with ease.

Take the first step