How Carecoins Works: Our Process Explained

A platform to support you through every mental health challenge

Whether you have a mental health diagnosis, a short term struggle or just want some coping strategies, our Carecoins platform allows you to easily find and access the support you need.

Get started

A platform to support you through every mental health challenge

1

Open an account

Register easily with Carecoins - no subscriptions, joining fees or hidden costs.

2

Consultation

Tell us about your needs, and we’ll match you to a therapist who’s right for you.

3

Book sessions

Schedule therapy sessions at a time that suits your needs and fits comfortably into your routine.

4

Manage your journey

Your dashboard keeps you in control of everything from purchases, top ups and gifts, all in one easy-to-use place.

What happens next?

Consultation

We'll start by discussing what you hope to achieve through therapy, whether it's managing a specific issue, developing coping strategies, or improving overall well-being.
You'll have the opportunity to share any difficulties you're facing, helping us understand your unique situation and tailor the support to your needs.
We'll ask about your preferences for therapy, such as the type of approach you feel most comfortable with and whether you prefer face-to-face or online sessions.
Together, we'll outline a plan that aligns with your goals and fits into your life, ensuring that therapy feels both supportive and manageable.

Learn more about our therapy consultations now.

Therapy

Now that you’re matched with a therapist, your sessions can begin, marking the start of your therapy journey. We’re here to support you as you take each step, ensuring you move forward with confidence.
Effortlessly book, manage, and track your therapy sessions through our intuitive dashboard, putting you in control of your journey every step of the way.
Benefit from flexible, pay-as-you-go therapy with no pressure to commit to long-term subscriptions or contracts, allowing you to progress at a pace that feels right.
If you feel your therapist isn’t the perfect fit, you have the freedom to change therapists easily, ensuring you get the support that truly works for you.

Beyond

If you ever feel the need to return to therapy, we're here to support you whenever you're ready, ensuring you can easily reconnect with your therapist.
Whether it’s months or years later, you’re always welcome to pick up where you left off and continue your journey with the same care and understanding.
You can revisit the platform at any time to book new sessions or explore additional resources when life’s challenges arise.
We’re committed to being there for you long-term, so you can rely on us whenever you need to return to therapy for extra support.

Your questions answered

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What if I’m in immediate crisis?

What can I expect during the consultation?

Will my therapy be confidential?

How quickly can I start therapy?

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How it works

A platform to support you through every mental health challenge

What happens next?

Our guarantee of only human-to-human therapy

Your questions answered

Become a happier and healthier you