About Carecoins - Mental Health Training & Therapy Provider

A message from our founder, Tim

"At Carecoins, we make mental health support more accessible and more affordable for those who need it. I founded Carecoins to provide a simple way for people to access therapy and other services, giving them the flexibility to prioritise their wellbeing.

"For businesses, Carecoins offers a valuable way to support employees. By integrating mental health into benefits packages, companies show they care about their workforce, leading to improved productivity, loyalty, and a positive work environment.

"Our commitment is to ensure that individuals and businesses alike benefit from a healthier, more resilient approach to mental wellbeing."

Tim Ladd, Founder & MD of Carecoins

Who we are

We are a team of committed individuals, each with our own personal experiences in mental health. This drives us to provide employers with the best tools and resources, helping them support their teams' wellbeing in a thoughtful and meaningful way.

What we do

We created the Carecoins platform to be the most versatile and cost effective way for employers to support their teams. We are constantly sourcing the newest and most effective up to date solutions for employers and their employees.

Why we do it

We believe there’s a better way to provide mental health support that works for both employees and employers. By only paying for what’s used and removing the common barriers to accessing care, we make it easier for employees to get the support they need.

Foster a healthier, more supported workplace

Investing in your employees' mental health with Carecoins is both a smart and compassionate benefit. Our services provide your team with the therapy and support they need, enhancing overall wellbeing and productivity. By incorporating Carecoins into your benefits package, you’ll boost morale, reduce absenteeism and attract top talent, positioning your company as a leader in modern, supportive employment practices.

Helping your employees to feel better, now and in the future

Our goals

To be the most effective employee mental health support system available.
To be the most accessible and flexible solution based platform, giving real choice to people on their mental health journey.
To disrupt the out of date EAP landscape and bring about real change for businesses wanting to effectively support their staff.

Our core values

Everyone deserves access to good quality, effective mental health support
Employers who choose to support their employees by providing support shouldn't be penalised by paying for non-usage
Human to human interaction should be at the core of everything we do
We should always strive to go the extra mile for our customers

Our promises to you

To treat everyone the same and to never compromise on the quality of our service.
To meet the individual needs of employees, whilst respecting the business needs of employers.
Put people before profit, making a commitment to real social impact.

Proud to be making a difference for employees

We’re proud of our achievements because they reflect our unwavering commitment to making a genuine difference in the world. At Carecoins, we care about the wellbeing of every employee who accesses our service, believing that everyone deserves the right mental health support.

Each person matters to us, and our mission is to provide meaningful, compassionate care that empowers individuals to thrive in the workplace. We’re not just another service provider - we’re here to drive positive change and create lasting impact, one Carecoin at a time.

Proud to be making a difference for employees

Carecoins are a certified member of Social Enterprise UK (SEUK), further proving our dedication to making an impact
Carecoins are an accredited Living Wage Employer, further recognising our commitment to ensuring fairness for our team
All of Carecoins therapists are BACP qualified, meaning that our users only ever get access to top-tier mental health support

Dedicated to ensuring we truly make an impact

In a market where some providers claim to support millions, Carecoins takes a different approach.

We limit our therapy marketplace to ensure personalised, human-to-human service at every stage. With a maximum of 15,000 individuals in therapy at any time, we pledge to never use AI for therapy services - ensuring that whenever you connect with us, you're always speaking to a qualified professional.

Because, when it comes to mental health, nothing replaces the care and compassion of a real human connection.

Our pledge

Dedicated to ensuring we truly make an impact

Invest in your team’s wellbeing today

Give your team the tools and support they need to thrive, boost productivity and reduce stress and absence now – invest in Carecoins.

Take the first step